Policy Framework

You just got a bounce-back email saying that your email didn’t reach the destination because the recipient doesn’t exist. Nothing unusual, this is something that happens to anybody who is using email regularly; except you didn’t send that email. How could this happen? If you are an email server administrator and many of your users get this kind of bounce-back they all start to complain at once, thinking that your server has been hijacked. What can you do to stop this, and how to reassure your users that you haven’t been hijacked?