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Scalix Administration – Useful Commands

Scalix LogoScalix is now a mature email server, reliable and powerful, that can accommodate environments with thousands of users.
Most of the tasks can be accomplished using the web interface, which is a nice and intuitive interface. However, not all the tasks needed for a day to day administration are available from the web interface.

Here are some command line Scalix administration commands for the daily use as an email administrator.

Check Scalix services from CLI

omstat –a
omstat –s

lsof –i:25
lsof –I:143
lsof -i :5733
ps -ef | grep postmaster

Users unable to VIEW the inbox content

Try the following steps.


omshowu -n username -f
This should give you the location of the user folder similar to this "~/user/g000038".
Go to /var/opt/scalix/ll/s/user/g000035 (in our case) and remove the "imap-cache" directory then restart the imap server (users will get logged off).
rm -r imap-cache

Restart IMAP service: omoff -d 0 -a IMAP & omon IMAP

Users unable to VIEW some of the inbox content

Ask the user to log off!!! AND to stay logged off until you finish!!!!
View which users are loged on: omstat -u all
View the process associated with that user: ps -ef | grep 55003 Where 55003 is the user id.
Kill the processes associated with that user: kill -9 “process id”
Fix the mailbox: omscan -Avfx -U “User Name”
Restart the scalix service: omshut -t3 && sleep 3 && omrc
(sxfixdref –f)

sxaa problems
Delete the user’s 3d files in the above folder (/var/opt/scalix/ll/s/user/g000035)

Issues with the web interface

Restart Tomcat and Apache2
/etc/init.d/scalix-tomcat stop
rcapache2 stop
rcapache2 start
/etc/init.d/scalix-tomcat start

CDA server not starting

omoff -d 0 -w cda 
omreset -o off cda

delete the lockfile, (if it exists):

rm /var/opt/scalix/ll/s/sys/omcda.lock  
 omon cda


Location: /etc/mail/spamassassin
Important files:

Automated update via crontab

cat /etc/cron.daily/spamassassin-updates

(this will update the filesd and restart spamassassin)
Update rules are located at:

Edit Spamassassin Whitelist and Blacklist

vi /etc/mail/spamasassin/
Entries should be of the form: whitelist_from

vi /etc/mail/spamassassin/vi
Entries should be of form: blacklist_from user@domainname

when whitelist and/or blacklist are modified…

  1. check for error: spamassassin –lint
  2. restart spamd /etc/init.d/spamd stop and then /etc/init.d/spamd start

Check bounces email on Postfix
tail -f /var/log/mail | grep NOQUEUE

Troubleshoot sending or receiving

  1. Check the ldapmapper and make sure it’s working.
    /etc/init.d/ldapmapper status
    /etc/init.d/ldapmapper stop
    /etc/init.d/ldapmapper restart
  2. Check the sendmail daemon – make sure it’s working.
    ps aux |grep sendmail
    You should see two things: Accept connection and Queue control
    If you don’t see them, restart the service. Sometimes you need to create your own script for starting sendmail, instead of using the one that comes with the distribution.

Clean Scalix Queues

Service router queue, Internet Mail Gateway queue, Local Delivery queue.


 echo -e "A$(( $(date +%d) + 10 ))E\nl\nunix\n\n" |
  omqdump -p |
  ./ |
  tee output

echo -e “A$(( $(date +%d) + 10 ))E\nl\nlocal\n\n” |
omqdump -p |
./ |
tee output

echo -e “A$(( $(date +%d) + 10 ))E\nl\nrouter\n\n” |
omqdump -p |
./ |
tee output

Always use a new file, output is a sample file name

Once done, de-activate scalix services , except omstmon, omsessd, queue.manager and RUN OMSCAN (this will synchronize the database)
omscan –Aqvfx
stop scalix normally, start scalix normally.

Maintenance in Scalix

Delete user

/opt/scalix/bin/omdelu -n CN=FirstName LastName/G=FirstName/S=LastName/OU1=lcbmail

Regular maintenance

omscan –Aaf (Select all areas for checking/scanning and fix)
omscan -Avuo3 -f (-A active – refreshes the omscan; -u each user; -o 0 output normal)
omscan -Avfx -U “User Name” (scans only one mailbox)
omscan -AavfxS

Refresh omscan to the latest results
omoff -d 0 scan (shutdown omscan)
omscan -Z (capital z) (reset omscan counters)
omon omscan (restart omscan)
omshowlog -f 10.05.07 -F 09:09:00 (-f date –F time) from “Date”, from “Time” (-t date –T Time) to “date” “time”
omscan -avfx – remove the orphans
omscan -AavfxS – active mode to check and fix any issues it can find – it doesn’t clear orphans
sxdu -hs (show actual mailbox space usage)

Clean up Users’ Mailboxes:

omtidyallu -Twr -a 100 –d -c -k (purges everyone’s trash and recovery directory) do not attempt unless you have to, (for example you are out of space on server) – this will delete all users’ email

-T folder[s] Defines which folders the following criteria is to be applied to:
i refers to the intray;
o refers to the outtray;
f refers to the filing cabinet;
w refers to the wastebasket (Deleted Items folder).
p refers to the pending tray; and (Sent Items – ?)
l refers to the List Area.
r refers to the Scalix Recovered Items folder.

Examples of Mainenance Cleaning in Scalix

omtidyu -B -u “user name” -k -T i -t “[SPAM]*” returns emails with the subject [SPAM] in the inbox
omtidyu -B -u “User Name” -d -k -T i -t “I Love You” removes all message with the subject.
omtidyu -B -u “User Name” -d -k -T i -a 365 deletes all the email older than 365 days
omtidyu -B -u “User Name” -d -T i -a 4 – moves the email messages in the Wastebasket
omtidyu -B -u “LCB Mailer” -d -k -T i deletes permanently all the messages in Inbox
omtidyu -B -u “User Name” -d -k -T iofwlrp -a 365

Import/Export mailboxes, backup, restore in Scalix

sxmboxexp –user “User Name” -a /mnt/temp/uname.mbox
sxmboximp -a /mnt/temp/uname.mbox –user ” Test User”

Scan mailbox for last login time

/root/ >lastlogin.txt
more /root/ lastlogin.txt
This could be tricky if you want to get the inactive mailboxes, since you won’t know the status of the redirected mailboxes.

Scan users’ mailbox for usage

Sxdu -sh

Show all mailboxes

omshowu –m all

Pull details of a specific mailbox

omshowu –m all | grep –i nameofindividual

View details of mailbox

omshow nameofindividual or authentication ID

Delete a duplicate account

omdelent -e local-unique-id=’ID’
omdelent -e g=given_name/s=surname

List, search users, mailboxes and email addresses

List number of users per country
omsearch -e S=* -m CNTRY >Email_list.txt
add additional attributes like name (/CN) or email address ( :
omsearch -e S=* -m CNTRY/CN/IA-FORMAL
omsearch -e S=* -m CNTRY/CN/IA-FORMAL
omsearch -e S=* -m CNTRY/CN/INTERNET-ADDR
omsearch -e S=* -m CNTRY/CN
or add all attributes:
omsearch -e S=* -m @all-attr@

per country list export to text file:
omsearch -s -e CNTRY=JP -m S/CN/IA-FORMAL >Japan_Users.txt

omshowatt for a list of attributes

omsearch -s -m CNTRY/G/I/S/CN/IA-FORMAL >list-of-users.txt

Search Accounts ibn Scalix

omsearch -e “G=<firstname>/S=<lastname>” -m @all-attr@

Search an Account If You Have the Email Address
omsearch -m @all-attr@ -e (you can use * )

Read and Edit the Mailbox Rules in Scalix

sxaa –user username (get the active and inactive rules)
sxaa –user username –remove 501 (remove the rule with the reference 501)
sxaa –user username –off 600 (disable, without removing the rule with the ref 600)
sxaa –user username –on 600 (enable the rule with the ref 600)

Other Useful Commands in Scalix

ps –ax ( list of processes)
Top –p pidID (stats about specific process)

More info on the error from omshowlog
omsolve -n OM 16094

Search for content ZIP compressed logs on the fly
bzcat /var/log/mail-20070610.bz2 | grep -i webmaster | less –S

Find the abbreviated names for a Scalix service
omshowlvl –a –l


Not Related To Scalix But Useful

tcpdump -ni eth0 port 5729 -s 0 –A
watch -n1 cat /dev/vcs10 (see the logs on the tty10 console)

rdiff-backup a great utility to backup your system

Scalix Migration

Move users to other mail-nodes.
Note that you don’t need to specify your node if the user is in the default node. –o is old –n is new.
ommodu -o username -n “Firstname Lastname”/Parisnode

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2 thoughts on “Scalix Administration – Useful Commands”

  1. Your blog contains a great wealth of info regarding Scalix Mail App especially scalix maintenance. I’ll bookmark this page as a quick reference to those commands. Thanks

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