Businesses must be able to track orders all along the sales process in order to be successful.
Small businesses are especially affected by problems due to misinformation, or little problems encountered in fulfilling the client’s order.
More than 50% of the complaints from online stores are due to customers not being able to find the status of their order. Order tracking systems help you keep your customers informed and happy with your services.
There are many stops along the way, where bottlenecks or errors can occur. Order fulfillment from Netsuite is a platform that allows your company to manage this process in a reliable manner. The software will allow you and your customers to access order information in real time. Billing management software will not only streamline your sales order process, it will improve customer satisfaction and renewal rates.